Frequently Asked Questions (FAQs)
What types of products does Meenvo offer?
At Meenvo, we specialize in premium lighting fixtures designed to elevate the look and feel of your home or business space. Our collection features modern, stylish, and high-quality pieces such as chandeliers and pendant lights, combining exceptional craftsmanship with timeless design.
Do you offer free shipping?
Yes, we are proud to offer free shipping on all orders within Malaysia. There is no minimum purchase required, the price you see at checkout is the final price you pay.
For detail information, please refer to Shipping policy.
How long will it take to receive my order?
Once your order is processed (typically within 1 to 3 business days), delivery usually takes 2 to 7 business days, depending on your location in Malaysia. We will provide a tracking number once your order has been shipped so you can monitor its progress.
For detail information, please refer to Shipping policy.
What is your return and refund policy?
If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery. We offer free return shipping and process refunds within 10 business days of receiving and inspecting your returned item.
For full details, please refer to our Return & Refund Policy.
What payment methods do you accept?
We currently accept PayPal for all online purchases. All transactions are processed securely and in MYR (Malaysian Ringgit).
For detail information, please refer to Payment Policy.
How can I contact Meenvo for further assistance?
Our dedicated customer support team is ready to help with any questions or concerns. You can reach us via email at info@meenvo.com or through our Contact Page. We aim to respond within 48 business hours.