Payment Policy

Last updated: Aug 27, 2025

Accepted Payment Methods

At Meenvo, we strive to make your shopping experience seamless and secure. We currently accept payments through PayPal for all purchases made through our online store. This secure payment method allows you to complete your transactions quickly and safely.

Currency for Transactions

All transactions on the Meenvo website are processed in MYR (Malaysian Ringgit). The total amount displayed at checkout is the amount you will be charged in Malaysian Ringgit. If your payment method uses a different currency, your payment provider may apply currency conversion fees or exchange rates.

Secure Payment

Your security is our priority. All payment transactions on our website are protected using SSL (Secure Socket Layer) encryption technology. This ensures that your payment details and personal information are securely transmitted and cannot be intercepted by third parties.

Shipping Policy Overview

We are committed to delivering your orders reliably and efficiently. Meenvo offers free shipping throughout Malaysia, with delivery times ranging from 2 to 7 business days. Orders are processed within 1 to 3 business days, and you will receive tracking information once your order has been dispatched. For full details, please refer to our Shipping Policy.

Return & Refund Policy Overview

Customer satisfaction is important to us. If you are not fully satisfied with your purchase, we offer a 30-day return window for both defective and non-defective items. Returns are processed by mail, and we provide a free return shipping label for your convenience. Refunds are issued within 10 business days of receiving and inspecting the returned item. For comprehensive details, please visit our Return & Refund Policy.

Privacy Policy Overview

Protecting your personal data is a top priority at Meenvo. We collect only the information necessary to process your orders and enhance your shopping experience. All personal data is handled in compliance with applicable data protection laws and is never shared without your consent. To learn more about how we manage your data, please review our Privacy Policy.

Google Merchant Center Compliance

Meenvo adheres strictly to the policies and requirements of Google Merchant Center. We ensure that all billing, checkout, and product information provided on our site is fully transparent, accurate, and compliant with Google’s guidelines. Our goal is to provide a secure and trustworthy shopping environment for all our customers.

Need Help?

If you have any questions about billing, payments, or any other aspect of your order, our dedicated customer support team is here to assist you. Please feel free to reach out to us using the contact information below.

Store Name: Meenvo

Email: info@meenvo.com

Address: 2A, Persiaran Surian, Tropicana Indah, 47810 Petaling Jaya, Selangor, Malaysia

Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)

Response Hours: We aim to respond within 48 business hours.

Contact Form: Contact Page